Mazda Roadside Assistance
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Under the Mazda new car factory limited warranty there is not comprehensive Mazda roadside assistance coverage. If your car is inoperable due to a breakdown caused by a manufacturer defect or workmanship during the 3 year or 36,000 mile factory warranty period or the 5 year or 60,000 mile powertrain warranty period, then Mazda will tow the vehicle to the nearest Mazda dealership at no cost to you.
While Mazda does offer comprehensive roadside assistance, there are extended car warrantys that will not only provide roadside assistance services like, battery jump start, lock out, fuel delivery service, alternative transportation, and more, but it will also extend warranty coverage after the Mazda factory warranty has expired.
How to Contact the Mazda Factory Roadside Assistance
To recieve emergency towing just call 1-800-866-1998 and a Mazda represenative will help you. If you have any concerns or comments you can mail them to Mazda North American Operations P.O. Box 19734 Irvine, CA 92623-9734 Attn: Customer Assistance Center.
*The Mazda Roadside Assistance information was obtained from the 2011 Mazda New Vehicle Limited Warranty booklet. For the latest information please advise your Mazda warranty booklet.